The Internet giveth, taketh away, then giveth back.
via Digg, Rob in VA tells us a parable about commerce on the Internet. Let me summarize:
- Rob bought an Xbox 360 on Ebay.
- The seller never ships the Xbox.
- Rob uses Internet tools to track him down. Calls him, gets hung up on.
- Rob dives back into Internet tools and tracks down seller's mom.
- Calls seller's mother and gives his story.
- In minutes, seller calls back and refunds all the money.
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